How it works
Matched with the right support, not just a search result.
Four steps stand between you and the right NDIS provider. Here's exactly what happens at each one.
Step 1
Tell us what you need
Answer a short set of questions about the support you're after — service type, location, language, availability and any preferences that matter to you. It takes about two minutes.
Step 2
Our AI matches suitable providers
Instead of scrolling an entire directory, you get a shortlist of providers whose services, location and availability actually fit what you told us.
Step 3
Compare providers side by side
See ratings, registration status, pricing and availability in one view, message a few directly, and save favourites as you narrow things down.
Step 4
Connect and start your journey
Book a consultation or send a message directly through the platform. No call centres, no repeating your story five times.
Common questions
Before you start
How long does matching usually take?
Most participants receive their first shortlist instantly, and hear back from at least one provider within 48 hours.
Does the AI matching replace my own judgement?
No — it narrows the field so you're comparing a handful of relevant providers instead of hundreds, but the final choice is always yours.
What information do I need to get started?
Just the type of support you're after, your general location, and any preferences like language or gender of support worker. You don't need your NDIS plan documents to start browsing.
Is there a cost to being matched?
No — matching, comparing and messaging providers is free for participants, families and support coordinators.